Terms and Conditions of Use

Welcome to the Cpethink.com CPE web site.  Please read the following terms and conditions carefully before using this site. If you do not wish to be bound by these terms and conditions, please do not access or use this site.  Your use of this site is acceptance of these terms.  These terms may be changed from time to time without notice.  You should read this page prior to your use of our site.

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Privacy Policy

Cpethink.com will not distribute, sell, or give a user's information to any other parties for any reason subject to the following exceptions:
1. Where required by law or legal process.
2. Where required by a national or state board responsible for verifying credit hours.

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Refunds

You may request a refund of your payments within 100 days of your purchase, less shipping and handling charges, and subject to the return of any products received or final exams successfully completed.   We may, in our sole discretion, grant refund requests thereafter on a case-by-case basis.

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Record Retention

Cpethink.com will retain completed course and exam records for a minimum of 5 years or a period specified by the local, regional, or national board governing the holders license, whichever is greater.  To accomplish this, per NASBA requirements, the records must contain the following: (1) program outline/materials; (2) records of participation; (3) date(s) and location(s) of presentation(s) or period during which program was available for purchase; (4) number of credits earned by participants; (5) results of program evaluations; (6) instructors, discussion leaders or program authors names and credentials; and (7) pilot testing results, for self-study programs, which includes date of pilot test; the target participant population; how the sample participants were selected; names, addresses, telephone numbers and job resumes of sample participants; a summary of participants’ actual completion time and the calculation of the recommended CPE credit.  Uncompleted courses and exams will be retained for a period to be determined by Cpethink.com based on system resources and costs but not less than 1 year.

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Program Cancellation

Cpethink.com may cancel a program, course, or exam without notice.  If a user is taking a program, course, or exam that is canceled by Cpethink.com the user is entitled to a full refund (see Refunds) plus a 50% discount on a program, course, or exam of the same or lesser value.  In the case of a subscription the user is entitled to a pro-rata refund or discount to be determined solely by Cpethink.com.

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Account Cancellation

Failure to abide by these terms may result in the cancellation of an account.

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Complaints

Click here for complaints or call Tad Stephens toll free at 888-273-0273.  All valid complaints will be addressed and every effort will be taken to resolve the complaint to the user’s satisfaction.  In all cases the action taken to resolve the complaint shall be determined solely by Cpethink.com.

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Program Updates

Program, course, and exam content will be reviewed and updated annually by the original author or a qualified professional to ensure the content remains current and technically accurate.  Some reviews or updates may be carried out more frequently as required by local, regional, or national governing boards.

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Copyright

Any unauthorized downloading and distribution of copyrighted material or software from this site, or from other sites to which it links, or using any information gained from this or other sites for use other than to take a course or test, without the copyright owner's permission, is strictly prohibited. The compilation of all content on this site is the exclusive property of Cpethink.com and protected by U.S. and international copyright laws.

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Disclaimer and Limitation of Liability

Cpethink.com makes no warranties, express or implied, concerning the information, services, or software found on this site or other sites to which it links. Cpethink.com expressly disclaims all implied warranties of merchantability and of fitness for a particular purpose. You expressly agree that your use of this site is at your own risk. Neither Cpethink.com nor its authors can warrant that the information on this site, nor other sites to which it links, will continue to be accurate, nor do they warrant it to have been completely free of errors when first presented. Users should verify information before relying on it.

Cpethink.com does not warrant that this web site, its services, its servers, or email sent from it are free of viruses or other harmful components. Under no circumstances shall Cpethink.com be liable for any direct, indirect, incidental, special, punitive, or consequential damages that result in any way from your use of this site, or sites to which it links, or from reliance on or use of information, services, software, or merchandise provided on or through this site, or that result from deletion of files, delays in operation or transmission of data, or any failure of performance of the site.

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Contacting Us

If you have any questions about these terms and conditions, the practices of this site, or your dealings with us, please email our Webmaster.

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