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“Leading with Purpose: The Servant Leader CPA" is a transformative course designed to empower Certified Public Accountants (CPAs) with the principles and practices of servant leadership. Participants will delve into the core philosophy of servant leadership, exploring how to prioritize the needs of their teams, clients, and communities. The course will provide practical insights on fostering a collaborative and inclusive work environment, emphasizing empathy, active listening, and ethical decision-making. CPAs will learn how to cultivate a culture of service, unlocking the potential for enhanced team engagement and client satisfaction. CPAs will also learn how meshes seamlessly with the Agile approach to management.

By looking at case studies, practitioners not only see this method in action, but develop the skills necessary to lead with authenticity, humility, and a commitment to making a positive impact in both their professional practice and the broader community.

Leading with Purpose: The Servant Leader CPA (Video) (2 Hrs)

In order to better manage and control the relationships within a practice, all practitioners must be emotionally regulated and practice good judgement. Emotional Intelligence is an important skill that should be used by all practice owners and practitioners. How we handle our emotions will have a direct impact on how well we handle problems encountered during a workday. Emotional intelligence will have a direct impact, either positive or negative, when delivering services to your clients. This course will describe how both practice owners and individual practitioners can use emotional intelligence to successfully lead their practice, work more effectively with office staff, and to deliver professional services to clients.

Emotional Intelligence for CPAs (4 Hrs)

Are you interested in building authentic relationships that lead to reliable, predictable, and consistent growth in your business? This business challenge can be completed by any business owner, entrepreneur,  organizational leader, or sales professional who wants to generate a consistent and steady stream of Dream Clients.
Before we start, I need to ask you, “would you be willing to invest 5 hours of your time over 12 days in order to secure a steady stream of Dream Clients?”
The 12-Day Business Challenge is based on the proven fundamentals of Clientology. Every day will start with a short tutorial and then you can dive right into the exercise for the day.
There is no fluff and no extra information to process or absorb. The focus of the 12-Day Business Growth Challenge is to take massive action towards your client growth goals. We have in-depth courses if you are genuinely interested in the minutiae and want to understand further. For now, focus on taking massive action.
Everything you learn in the 12-Day Business Growth and Expansion Challenge can be applied to your business over and over as you see fit.

12-Day Business Growth Challenge (Video) (2 Hrs)
A manager’s success depends largely on his or her ability to manage a company’s assets. This mission is complicated by the interdependent nature of a company’s finances. One short-term financial problem, such as a cash flow shortage, can cause a longer-term credit problem, such as denials for bank loans. The successful manager must be able to quickly identify and resolve such short-term problems in order to prevent their long-term deleterious effects. This course is intended for effective business managers and entrepreneurs. Covering every facet of the daily management of a business’s finances, it is designed to help managers pinpoint, remedy, and prevent business and financial problems. In each case, it also points out potential ripple effects—the ways in which a problem in one sector can disrupt operations in other areas.

 

101 Financial Solutions: Diagnosis and Remedy (11 Hrs)

Discover the essential steps for CPAs to implement a successful cash flow management service. This presentation equips accounting professionals with the knowledge and tools to enhance their practice, deepen client relationships, and increase revenue through effective cash flow management.

Key Learning Points:

  • Identifying Top Clients: Learn how to select the clients who will most benefit from cash flow management services.
  • Soft Launch Techniques: Master the art of introducing new services to clients in a way that is both engaging and effective.
  • In-Depth Financial Reviews: Understand the importance of detailed financial analysis to provide tailored advice for each client.
  • Creating Personalized Plans: Develop strategies to create custom cash flow plans that cater to the unique needs of each client.
  • Building Strong Client Relationships: Gain insights into fostering long-lasting client relationships through consistent and value-driven communication.

What You Will Gain:

  • In-depth understanding of implementing and managing cash flow services.
  • Strategies for improving client engagement and satisfaction.
  • Knowledge on how to expand your service offerings and grow your practice.

Who Should Attend:

This presentation on effective cash flow management is ideal for CPAs and accounting professionals in public practice, especially those looking to expand their services, build stronger client relationships, and increase their practice’s profitability.

Implementing an Effective Cash Flow Management Service (Video) (2 Hrs)
A/B
Suggested Courses

“Leading with Purpose: The Servant Leader CPA" is a transformative course designed to empower Certified Public Accountants (CPAs) with the principles and practices of servant leadership. Participants will delve into the core philosophy of servant leadership, exploring how to prioritize the needs of their teams, clients, and communities. The course will provide practical insights on fostering a collaborative and inclusive work environment, emphasizing empathy, active listening, and ethical decision-making. CPAs will learn how to cultivate a culture of service, unlocking the potential for enhanced team engagement and client satisfaction. CPAs will also learn how meshes seamlessly with the Agile approach to management.

By looking at case studies, practitioners not only see this method in action, but develop the skills necessary to lead with authenticity, humility, and a commitment to making a positive impact in both their professional practice and the broader community.

Leading with Purpose: The Servant Leader CPA (Video) (2 Hrs)

In order to better manage and control the relationships within a practice, all practitioners must be emotionally regulated and practice good judgement. Emotional Intelligence is an important skill that should be used by all practice owners and practitioners. How we handle our emotions will have a direct impact on how well we handle problems encountered during a workday. Emotional intelligence will have a direct impact, either positive or negative, when delivering services to your clients. This course will describe how both practice owners and individual practitioners can use emotional intelligence to successfully lead their practice, work more effectively with office staff, and to deliver professional services to clients.

Emotional Intelligence for CPAs (4 Hrs)

Are you interested in building authentic relationships that lead to reliable, predictable, and consistent growth in your business? This business challenge can be completed by any business owner, entrepreneur,  organizational leader, or sales professional who wants to generate a consistent and steady stream of Dream Clients.
Before we start, I need to ask you, “would you be willing to invest 5 hours of your time over 12 days in order to secure a steady stream of Dream Clients?”
The 12-Day Business Challenge is based on the proven fundamentals of Clientology. Every day will start with a short tutorial and then you can dive right into the exercise for the day.
There is no fluff and no extra information to process or absorb. The focus of the 12-Day Business Growth Challenge is to take massive action towards your client growth goals. We have in-depth courses if you are genuinely interested in the minutiae and want to understand further. For now, focus on taking massive action.
Everything you learn in the 12-Day Business Growth and Expansion Challenge can be applied to your business over and over as you see fit.

12-Day Business Growth Challenge (Video) (2 Hrs)
A manager’s success depends largely on his or her ability to manage a company’s assets. This mission is complicated by the interdependent nature of a company’s finances. One short-term financial problem, such as a cash flow shortage, can cause a longer-term credit problem, such as denials for bank loans. The successful manager must be able to quickly identify and resolve such short-term problems in order to prevent their long-term deleterious effects. This course is intended for effective business managers and entrepreneurs. Covering every facet of the daily management of a business’s finances, it is designed to help managers pinpoint, remedy, and prevent business and financial problems. In each case, it also points out potential ripple effects—the ways in which a problem in one sector can disrupt operations in other areas.

 

101 Financial Solutions: Diagnosis and Remedy (11 Hrs)

Discover the essential steps for CPAs to implement a successful cash flow management service. This presentation equips accounting professionals with the knowledge and tools to enhance their practice, deepen client relationships, and increase revenue through effective cash flow management.

Key Learning Points:

  • Identifying Top Clients: Learn how to select the clients who will most benefit from cash flow management services.
  • Soft Launch Techniques: Master the art of introducing new services to clients in a way that is both engaging and effective.
  • In-Depth Financial Reviews: Understand the importance of detailed financial analysis to provide tailored advice for each client.
  • Creating Personalized Plans: Develop strategies to create custom cash flow plans that cater to the unique needs of each client.
  • Building Strong Client Relationships: Gain insights into fostering long-lasting client relationships through consistent and value-driven communication.

What You Will Gain:

  • In-depth understanding of implementing and managing cash flow services.
  • Strategies for improving client engagement and satisfaction.
  • Knowledge on how to expand your service offerings and grow your practice.

Who Should Attend:

This presentation on effective cash flow management is ideal for CPAs and accounting professionals in public practice, especially those looking to expand their services, build stronger client relationships, and increase their practice’s profitability.

Implementing an Effective Cash Flow Management Service (Video) (2 Hrs)
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Similar Courses

“Leading with Purpose: The Servant Leader CPA" is a transformative course designed to empower Certified Public Accountants (CPAs) with the principles and practices of servant leadership. Participants will delve into the core philosophy of servant leadership, exploring how to prioritize the needs of their teams, clients, and communities. The course will provide practical insights on fostering a collaborative and inclusive work environment, emphasizing empathy, active listening, and ethical decision-making. CPAs will learn how to cultivate a culture of service, unlocking the potential for enhanced team engagement and client satisfaction. CPAs will also learn how meshes seamlessly with the Agile approach to management.

By looking at case studies, practitioners not only see this method in action, but develop the skills necessary to lead with authenticity, humility, and a commitment to making a positive impact in both their professional practice and the broader community.

Leading with Purpose: The Servant Leader CPA (Video) (2 Hrs)

In order to better manage and control the relationships within a practice, all practitioners must be emotionally regulated and practice good judgement. Emotional Intelligence is an important skill that should be used by all practice owners and practitioners. How we handle our emotions will have a direct impact on how well we handle problems encountered during a workday. Emotional intelligence will have a direct impact, either positive or negative, when delivering services to your clients. This course will describe how both practice owners and individual practitioners can use emotional intelligence to successfully lead their practice, work more effectively with office staff, and to deliver professional services to clients.

Emotional Intelligence for CPAs (4 Hrs)

Are you interested in building authentic relationships that lead to reliable, predictable, and consistent growth in your business? This business challenge can be completed by any business owner, entrepreneur,  organizational leader, or sales professional who wants to generate a consistent and steady stream of Dream Clients.
Before we start, I need to ask you, “would you be willing to invest 5 hours of your time over 12 days in order to secure a steady stream of Dream Clients?”
The 12-Day Business Challenge is based on the proven fundamentals of Clientology. Every day will start with a short tutorial and then you can dive right into the exercise for the day.
There is no fluff and no extra information to process or absorb. The focus of the 12-Day Business Growth Challenge is to take massive action towards your client growth goals. We have in-depth courses if you are genuinely interested in the minutiae and want to understand further. For now, focus on taking massive action.
Everything you learn in the 12-Day Business Growth and Expansion Challenge can be applied to your business over and over as you see fit.

12-Day Business Growth Challenge (Video) (2 Hrs)
A manager’s success depends largely on his or her ability to manage a company’s assets. This mission is complicated by the interdependent nature of a company’s finances. One short-term financial problem, such as a cash flow shortage, can cause a longer-term credit problem, such as denials for bank loans. The successful manager must be able to quickly identify and resolve such short-term problems in order to prevent their long-term deleterious effects. This course is intended for effective business managers and entrepreneurs. Covering every facet of the daily management of a business’s finances, it is designed to help managers pinpoint, remedy, and prevent business and financial problems. In each case, it also points out potential ripple effects—the ways in which a problem in one sector can disrupt operations in other areas.

 

101 Financial Solutions: Diagnosis and Remedy (11 Hrs)

Discover the essential steps for CPAs to implement a successful cash flow management service. This presentation equips accounting professionals with the knowledge and tools to enhance their practice, deepen client relationships, and increase revenue through effective cash flow management.

Key Learning Points:

  • Identifying Top Clients: Learn how to select the clients who will most benefit from cash flow management services.
  • Soft Launch Techniques: Master the art of introducing new services to clients in a way that is both engaging and effective.
  • In-Depth Financial Reviews: Understand the importance of detailed financial analysis to provide tailored advice for each client.
  • Creating Personalized Plans: Develop strategies to create custom cash flow plans that cater to the unique needs of each client.
  • Building Strong Client Relationships: Gain insights into fostering long-lasting client relationships through consistent and value-driven communication.

What You Will Gain:

  • In-depth understanding of implementing and managing cash flow services.
  • Strategies for improving client engagement and satisfaction.
  • Knowledge on how to expand your service offerings and grow your practice.

Who Should Attend:

This presentation on effective cash flow management is ideal for CPAs and accounting professionals in public practice, especially those looking to expand their services, build stronger client relationships, and increase their practice’s profitability.

Implementing an Effective Cash Flow Management Service (Video) (2 Hrs)
Suggested Courses

“Leading with Purpose: The Servant Leader CPA" is a transformative course designed to empower Certified Public Accountants (CPAs) with the principles and practices of servant leadership. Participants will delve into the core philosophy of servant leadership, exploring how to prioritize the needs of their teams, clients, and communities. The course will provide practical insights on fostering a collaborative and inclusive work environment, emphasizing empathy, active listening, and ethical decision-making. CPAs will learn how to cultivate a culture of service, unlocking the potential for enhanced team engagement and client satisfaction. CPAs will also learn how meshes seamlessly with the Agile approach to management.

By looking at case studies, practitioners not only see this method in action, but develop the skills necessary to lead with authenticity, humility, and a commitment to making a positive impact in both their professional practice and the broader community.

Leading with Purpose: The Servant Leader CPA (Video) (2 Hrs)

In order to better manage and control the relationships within a practice, all practitioners must be emotionally regulated and practice good judgement. Emotional Intelligence is an important skill that should be used by all practice owners and practitioners. How we handle our emotions will have a direct impact on how well we handle problems encountered during a workday. Emotional intelligence will have a direct impact, either positive or negative, when delivering services to your clients. This course will describe how both practice owners and individual practitioners can use emotional intelligence to successfully lead their practice, work more effectively with office staff, and to deliver professional services to clients.

Emotional Intelligence for CPAs (4 Hrs)

Are you interested in building authentic relationships that lead to reliable, predictable, and consistent growth in your business? This business challenge can be completed by any business owner, entrepreneur,  organizational leader, or sales professional who wants to generate a consistent and steady stream of Dream Clients.
Before we start, I need to ask you, “would you be willing to invest 5 hours of your time over 12 days in order to secure a steady stream of Dream Clients?”
The 12-Day Business Challenge is based on the proven fundamentals of Clientology. Every day will start with a short tutorial and then you can dive right into the exercise for the day.
There is no fluff and no extra information to process or absorb. The focus of the 12-Day Business Growth Challenge is to take massive action towards your client growth goals. We have in-depth courses if you are genuinely interested in the minutiae and want to understand further. For now, focus on taking massive action.
Everything you learn in the 12-Day Business Growth and Expansion Challenge can be applied to your business over and over as you see fit.

12-Day Business Growth Challenge (Video) (2 Hrs)
A manager’s success depends largely on his or her ability to manage a company’s assets. This mission is complicated by the interdependent nature of a company’s finances. One short-term financial problem, such as a cash flow shortage, can cause a longer-term credit problem, such as denials for bank loans. The successful manager must be able to quickly identify and resolve such short-term problems in order to prevent their long-term deleterious effects. This course is intended for effective business managers and entrepreneurs. Covering every facet of the daily management of a business’s finances, it is designed to help managers pinpoint, remedy, and prevent business and financial problems. In each case, it also points out potential ripple effects—the ways in which a problem in one sector can disrupt operations in other areas.

 

101 Financial Solutions: Diagnosis and Remedy (11 Hrs)

Discover the essential steps for CPAs to implement a successful cash flow management service. This presentation equips accounting professionals with the knowledge and tools to enhance their practice, deepen client relationships, and increase revenue through effective cash flow management.

Key Learning Points:

  • Identifying Top Clients: Learn how to select the clients who will most benefit from cash flow management services.
  • Soft Launch Techniques: Master the art of introducing new services to clients in a way that is both engaging and effective.
  • In-Depth Financial Reviews: Understand the importance of detailed financial analysis to provide tailored advice for each client.
  • Creating Personalized Plans: Develop strategies to create custom cash flow plans that cater to the unique needs of each client.
  • Building Strong Client Relationships: Gain insights into fostering long-lasting client relationships through consistent and value-driven communication.

What You Will Gain:

  • In-depth understanding of implementing and managing cash flow services.
  • Strategies for improving client engagement and satisfaction.
  • Knowledge on how to expand your service offerings and grow your practice.

Who Should Attend:

This presentation on effective cash flow management is ideal for CPAs and accounting professionals in public practice, especially those looking to expand their services, build stronger client relationships, and increase their practice’s profitability.

Implementing an Effective Cash Flow Management Service (Video) (2 Hrs)
Course Details

Interpersonal Skills for CPAs (Course Id 1893)

QAS / Registry
  Add to Cart 
Author : Colten Christensen, Author
Course Length : Pages: 41 ||| Review Questions: 9 ||| Final Exam Questions: 15
CPE Credits : 3.0
IRS Credits : 0
Price : $26.95
Passing Score : 70%
Course Type: NASBA QAS - Text - NASBA Registry
Technical Designation: Technical
Primary Subject-Field Of Study:

Management Services - Management Services for Course Id 1893
Description :

Most CPAs work in an office with other CPAs and office staff. Interpersonal skills are the skills that should be used by all practitioners to establish and maintain relationships with others. This course will identify the interpersonal skills required in a business environment.  This course will describe the communication process between co-workers and the importance of speaking and listening. This course will also describe leadership and culture within the business organization.  Finally, this course will define conflict and various techniques that can be used to avoid conflicts.
Usage Rank : 30000
Release : 2021
Version : 1.0
Prerequisites : None.
Experience Level : Overview
Additional Contents : Complete, no additional material needed.
Additional Links :
Interpersonal Skills
Advance Preparation : None.
Delivery Method : QAS Self Study
Intended Participants : Anyone needing Continuing Professional Education (CPE).
Revision Date : 20-Apr-2023
NASBA Course Declaration : Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam.
Approved Audience :

NASBA QAS - Text - NASBA Registry - 1893
Keywords : Management Services, Interpersonal, Skills, CPAs, cpe, cpa, online course
Learning Objectives :

Course Learning Objectives

At the end of this course, students will be able to:
  • Identify why interpersonal skills are required in a business environment.
  • Describe the four communication styles and identify when each is used.
  • Identify the importance of effective listening in a business environment.
  • Describe the importance of leadership and supporting a vision for the organization.
  • Describe conflict resolution techniques that can be used in a business.
Course Contents :

Chapter 1 - Interpersonal Skills for CPAs

Course Learing Objectives

Introduction

Interpersonal Skills

Communication

Communication Process

Effective Communication

Communication Styles

Small Talk or Shop Talk

Small Talk

Small Talk Behaviors

Shop Talk

Shop Talk Behaviors

Control Talk

Control Talk Behaviors

Fight Talk

Fight Talk Behaviors

Spite Talk

Spite Talk Behaviors

Search Talk

Search Talk Behaviors

Aware Talk

Aware Talk Behaviors

Communication Exercise

Effective Communication Characteristics

How You Verbally Communicate

Volume

Speed / Rate

Pitch

Types of Business Language

Positive language

Negative language

Inflammatory language

Specific language

Nonspecific language

Nonverbal communication

Nonverbal feedback

Effective Listening

Listening Definition

The Importance of Listening

Listening for Agreement

Listening for Understanding

Listening Behaviors

Empathetic Listening

Listening Exercise 1

Listening Exercise 2

Listening Exercise 3

Listening Exercise 4

Leadership

Leadership Vision

Vision Scope

What is the Organization’s Purpose?

Assessing the Organization

Organizational Values

Organizational Culture

Culture plays an important role in nearly every aspect of an organization. The business dictionary defines organizational culture as:

Leadership Communication

Understand the Purpose

Identify the Audience

Provide Valuable Information

Express Enthusiasm

Encourage Feedback

Gain Support

Empowering Employees

Leadership Roles

Characteristics of Leaders

Leadership Roles

Director

Negotiator

Facilitator

Coach

Advisor

The Power of Leaders

Legitimate power

Reward power

Expert power

Referent power

Punishment power

Conflict

Conflict Resolution

Sources of Conflict

Negative Aspects of Conflict

Avoiding Conflict

Resolving Conflicts

Conflict Resolution Approaches

Conflict Not Addressed

Empathy

Influence

Building Relationships

Motivation

Negotiation

Conflict Management Exercise

Glossary
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